Testimonials

We can always trust Putnam for a quick repair and honest pricing!

I called Putnam and the next day Ricky came to our house and fixed our Lennox gas fireplace. I was extremely happy because the OTHER company had come out 3 times over a 2 month period and still had not repaired our fireplace correctly and sadly this OTHER company was the originally installers of the fireplace!! Needless to say, I would highly recommend Putnam and was very impressed with their fast service and knowledgeable technicians.

Putnam Mechanical was recommended by a friend, and we have been very satisfied with their service. They have been very accommodating in scheduling appointments, have done excellent work, and are more than reasonable in their prices. So glad to have a good mechanical contractor we can trust!

Putnam Mechanical was extremely responsive and helpful in diagnosing and replacing a vital component of my heating unit during a harsh cold week. Easy to work with technicians and office administrators who I would recommend to anyone.

I have nothing but great things to say about Putnam. Their office staff is so friendly and helpful and their technicians are the best in the business.
 
 
We have had Todd out at our home twice, and he is one of the friendliest and most professional people we have met. He provides outstanding customer service, going above and beyond to make sure all questions are answered and you are happy with the service. Todd really makes you feel like you are Putnam’s most valuable customer.
 
 
Putnam’s prices are more than fair and reasonable, and when they say someone will be there at a scheduled time, they mean it! In fact, every time we’ve had a visit scheduled (whether it was for a PM or for an actual service call), their technicians are usually there 5 minutes early, and don’t leave until they are sure you’re happy.

We were truly pleased with Putnam Mechanical we had Todd and he was very professional and friendly we hope we get him again he went beyond his job and made us feel like we were his only customers!

My project involved replacing two entire HVAC systems in my home as well as replacing all of the downstairs duct work. I had the upstairs unit increased in size which required new line sets be routed through the house and out to the new condenser.
 
 
The people at Putnam Mechanical did an excellent job. Everyone involved in the project was very dedicated to my satisfaction as their customer and went out of their way to keep me happy. The planning and execution of the project & modifications required went flawlessly.
 
 
All of the employees are very knowledgeable about their duties as well as the entire system and scope of work. Senior management of the firm gave me impressive detail on the products and services to be performed. They completed the job as specified on/ahead of planned commitment.
 
 
I have used Putnam Mechanical in the past for other work at my home with the same “extremely satisfied” result and I would not hesitate to use them again!

It was a pleasure working with everyone at Putnam Mechanical. They were very professional and courteous. We would definitely recommend them.

My overall experience with Putnam Mechanical the past five years has been exceptional. The service technicians arrive when scheduled, are polite, and inform me exactly what service is being recommended and why. Scheduling to install my new system this past summer was done in a timely manner. The installation was completed on time and for the estimated price. Putnam Mechanical’s customer service and industry expertise continues to shine above its competitors.

Great as always!

You service visit this month was very professional and helpful. The technician was ON TIME and moved through the test very efficiently. Thanks for replacing all the filters, there are many in varying sizes and locations!

Putnam saved the day for us and repaired a unit that was installed less than 2 years ago by another HVAC company based in Charlotte. While still under warranty, the other dealer wanted to charge us $450 instead of the Lennox suggested repair price of $250. The other company justified the extra $200 for ordering the part and processing the warranty paperwork. Everyone that I have dealt with at Putnam has been professional, courteous, caring and helpful. My only regret is that I didn’t know about this company when I bought my system 2 years ago.

You guys are always right there when needed. Your workmen are flexible and make by job as a property manager easier. You are my go to company for HVAC related issues. Keep up the good work.

On January 7, 2014 you sent out your service tech to work on our home furnace which was unable to keep our house completely warm the previous night, your tech’s name was Ian. The purpose of this letter was to tell you how pleased we were with your service and the tech who represented your company in particular. At a time when I’m sure your service department was very busy, a result of the unusual single digit temperatures the previous evening, your service department worked us in on short notice and your service representative carefully and effectively set about resolving our problem.
 
 
We find your handling of our situation more than fair and at a time when service companies do not do what they say they will do, and not do it when they say they will do it, it is more than refreshing to work with Putnam. I will recommend your company to everyone and anyone.

I was having trouble with my heat pump.I decided to get a second opinion and my neighbor recommended Putnam.I am glad I did.They found the real issue and a couple more.They were thorough, professional and honest.They fixed the problems and were very reasonable.This was a wonderful experience!!!

The technician was very professional. Great service. We highly recommend Putnam Mechanical.

Fantastic service! Fast response and very knowledgable.

I don’t know how they could improve. I have had enough experience with bad contractors to know when I found a good one. Lauren won me over with her honesty and professional advice and explaining choices the other three contractors I got bids from didn’t. The Putnam crew impressed me with their professionalism and personalities. Feeling comfortable with my choice was more important then the best price although Putnam was very competitive and I was pleasantly surprised to get Lennox quality for the price quoted.

I have never been so pleased with a Company, than I am with Putnam. I had a major company come out last summer and said air was repaired. Same thing happened this year and Putnam came out and found two problems right away, fixed both. Todd, the technician, was above and beyond in finding the problem. Putnam has a extremely good employee.

Having been with The Point for over 11 years I have dealt with many service companies. I have had good experiences and bad ones as well. We decided a few years back to give Putnam Mechanical a shot at some work. Not so much because our current companies were not doing well, but because Putnam is local so we would save “travel” time costs from Charlotte right off the bat. Putnam has been amazing. They are responsive, reliable and really know their stuff. Every staff person whether office or technician has been excellent. Mike, the owner, is one of the most honest, sincere company owners I have dealt with. He does great work at a reasonable price. Needless to say, we have kept Putnam as our company for HVAC, refrigeration and preventative maintenance.