It is the Friday before the 4th of July weekend, and we are having guests arriving tomorrow. Our AC stopped working upstairs, and our technician Matt was at our house first thing this morning! He was prompt and thorough. He explained everything he was doing as he problem solved our AC issue. Matt was knowledgeable and professional. He was friendly, honest, and organized. We are so thankful that Matt was assigned to our home today! Our AC is up and running! We would highly recommend Putnam Mechanical and certainly our technician, Matt!
I had a great experience with Putnam Mechanic. They installed my HVAC for the best rate and provided a top-notch installation service.
Excellent experience! Putnam Mechanical recently replaced our Heat Pump and Air Handler with Lennox equipment! The true test of a great company is how they resolve any problems that may arise! Due to Covid, there was a problem with the delivery of the Air Handler! The team at Putnam took extraordinary steps by working directly with Lennox to secure the unit we needed. Everyone we had contact with at Putnam was courteous, friendly, and professional! Thanks to Tim, Mark, Shawn, Julio, Nick, and the office staff for a job well done! Thank You!
Best HVAC company I’ve ever used. They were well-priced and didn’t try to oversell us as several other local companies did on their estimates. Tim and his employees were very professional and responsive to any issues and questions during the process.
When we moved into our new home, our heating system failed. We called Putnam Mechanical on a recommendation, and we are very happy with them!!! They also helped when we renovated our kitchen, so I can now cook using a gas stove. Today they fixed our air conditioner. It is so great to be able to call and know the service person will be polite and knowledgeable!!! Outstanding customer service makes the entire process even better!!! I highly recommend this company!!!
Friendly, prompt customer service. He arrived exactly when dispatch said he would. I resolved my issue quickly and efficiently to keep my costs low. The heat was out on the coldest week of the year so far, and by the next day, we were warm again. I HIGHLY recommend this company for its upfront, honest approach to this service. Shout out to Nick, the technician, for not being bothered by my ill-mannered dogs!